The large beach of L'Estartit, the Tourism Office and the Museum of the Mediterranean renew the SICTED tourist quality label

News

30 March 2022

Family photo of the Torroella winners with the Sicted AwardsThe Torroella de Montgrí-l’Estartit Tourist Office , the Gran Beach in l’Estartit, the Museum of the Mediterranean, the Nautical Station and several companies in the municipality have once again been distinguished with the diploma of the Integral System of Tourist Quality in Destination (SICTED).

In total, diplomas were awarded to 69 companies, institutions and entities adhering to the Destination Tourism Quality Plan in an event held this Wednesday morning at the Parador d’Aiguablava in Begur . The companies from the municipality that received the awards were: Costa Brava Divers, Aquàtica Illes Medes, Diving Les Illes, Hotel Les Illes, Kayaking Costa Brava, Medaqua, OceanSub, Unisub, Hostel Costa Brava and the Estació Nàutica.

Accreditation of quality and continuous improvement of services

This is a distinction promoted by the Spanish Government ‘s Secretariat of State for Tourism and the Spanish Federation of Municipalities and Provinces (FEMP) and accredits those destinations or companies that offer a level of quality and continuous improvement of their services; they work to constantly increase the satisfaction and loyalty index of their clientele or users and are involved in tourism development. The companies, services and institutions distinguished by the SICTED Destination Tourism Quality Plan are annually evaluated and renew their commitment to quality through compliance with a set of good practices that affect, among others, the management of people, customer service and treatment, service communication, product sales, supplier relations, maintenance of facilities or sustainable environmental management.

Wide variety of companies and institutions that cover the entire tourism industry

SICTED is currently implemented in 190 destinations in Spain with more than 13,000 affiliated and/or distinguished companies. In the case of Baix Empordà there is a wide variety of companies and institutions from all areas of tourism such as police forces, tourist offices, hotels, rural houses, campsites and tourist apartments, centers of interest, restaurants, museums or beaches.

Committed to sustainability and accessibility

During the event, the Baix Empordà’s commitment to accessibility and sustainability was highlighted, elements on which the Torroella-Estartit-Illes Medes destination works and which are increasingly appreciated by tourists.